The road to continual improvement may be taken using small steps. There is a Japanese word for this concept, Kaizen, continual improvement using incremental steps.
Wednesday, October 27, 2010
We are taking effort to beat the October 29 deadline relative to our transition from ISO9001:2000 to ISO9001:2008. The last of the required documents were sent through courier this afternoon; I also emailed electronic copies of the document a while ago. Are our efforts worth it? I would like to think so. Of course I would like to think that the times we spent cause mapping added to the inherent talents of the PSTDs. :-).
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